Shipping policy

Date: 12/03/2019
  1. Following full payment for Your order, the ordered products will be delivered to the address You inserted upon placing Your order within 5 business days via FedEx, DHL, USPS or UPS provided that Your address appears in Concept Sensations LLC’s (the “Operator”) shipping areas as will be available from time to time. The Operator reserves its rights to change the shipping methods and/or shipping areas from time to time at its sole discretion and without any prior notice or consent and You will not have any claims against the Operator in such case.
  2. Shipping is free of charge. However, the Operator reserves its rights to charge shipping costs in the future at its sole discretion and without any prior notice or consent and You will not have any claims against the Operator in such case. In case any taxes will apply for the shipping and delivery of the Products, such taxes will be paid by You.
  3. Without derogating from the above, it is clarified that all shipping services are provided by third parties which are not controlled by the Operator, and therefore the Operator shall not be liable for any damages caused by such third party including any damage resulting from negligence.
  4. Since shipping services are provided by entities not controlled by the Operator, shipping times may be delayed due to reasons and causes that are not controlled by the Operator including, but not only, force majeure, sensitive national security situation at the shipping address, extreme weather conditions, nature disasters (e.g. earthquakes, floods, etc.), and other causes (e.g. roadblocks, fire, etc.) and delays caused by strikes and national and bank holidays and any mistyping of the shipping address and Your contact details, and You will not have any claims against the Operator in case of such delay resulting from the above. It is clarified that such delay will not derogate from Your obligation to pay for Your order.
  5. It is clarified that should any delivery fail due to any failure to contact You at the time of such delivery, the ordered products will not be delivered to You and You will be required to arrange a new delivery with the Operator at Your own expense and additional shipping costs will be incurred.
  6. Despite the above, You may allow a courier to leave the delivery at a certain place without Your presence (e.g. at Your door, in an office or at any person on Your behalf). However, in such case You hereby agree that in case of any loss, theft, defect and/or any mismatch between the item’s description and the received item, the Operator shall not be liable for none of the above and You shall have no claim against the Operator in such case.
  7. The Operator shall not be liable for any delays which are not controlled by the Operator and/or any delays caused by You including, but not only, difficulties contacting You. Such delay will not constitute a breach of the Operator’s obligation to deliver Your order and such delay will not derogate from Your obligation to pay for Your order.
  8. The delivery will be packaged according to the Operator’s sole discretion and You shall have no claim against the Operator’s packaging.